Shipping & Returns

Delivery

Wal’s will deliver your order to any destination in New Zealand excluding any products labelled local delivery only.  Orders are dispatched on Monday – Thursday. Please ensure delivery details are clear and accurate and where appropriate provide any delivery instructions.
 

Delivery Costs
There is a minimum delivery charge of $20 per order or 10% of the order total whichever is the greatest.  Flowers, bulk mixes and large trees are only available for local delivery and are charged based on the delivery location which is calculated at checkout time.   

Products marked as local delivery will only be delivered locally unless you contact us directly to arrange an exception.  If you are ordering a large amount of tall trees outside of the local area please feel free to contact us regarding freight options.

Flowers are delivered using a specialised courier and can be ordered one day and delivered the next.  Flower Delivery is from Monday to Saturday inclusive. Please note for Saturday deliveries 48 hours notice is required.

 

Flowers - Mosgiel Delivery $8

Flowers - Dunedin Delivery $10

 

LANDSCAPE DELIVERY COSTS FOR ITEMS MARKED AS LOCAL DELIVERY ONLY

ALLANTON

$30.00

BRIGHTON

$40.00

BROAD BAY

$50.00

CLARKS JUNCTION

$50.00

FAIRFIELD

$20.00

MACANDREW BAY

$50.00

MILTON

$60.00

NORTH EAST VALLEY

$40.00

OUTRAM

$30.00

PINEHILL / OPOHO

$40.00

PORT CHALMERS

$50.00

PORTABELLO

$60.00

RAVENSBOURNE

$40.00

TAIERI MOUTH

$70.00

UPPER JUNCTION

$50.00

WAIHOLA

$50.00

WAITATI

$70.00

WALDRONVILLE / GREEN ISLAND

$30.00

 

Delivery target

Delivery will be targeted at 3-4 working days.  You will be notified by email if there are any delays.

 

Delivery deemed to have taken place

If no person is present at the Delivery Point at the time of delivery, or the Customer or any other person fails or refuses to take delivery of the Products, the Products will be left at the Delivery Point and be deemed to have been delivered at that point in time.



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